Frequently asked questions.

Not in the usual sense. Every frame we sell is antique, vintage or handmade to order in an antique style.

Antique and vintage frames show their age in small marks and wear, which we see as part of their charm and character rather than a fault.

Our antique and vintage frames are made of wood, often with ornate detailing in gesso or resin. If a frame is made of anything else, we say so in its description.

Frame sizes refer to the picture size: the size of the artwork, print or mirror the frame holds, not the overall outside size of the frame.

The width of the moulding (the frame itself) is given at the end of each listing title and in the description.

Our frames are sold as the frame only. If you would like glass, a mount or a backing board, tick the boxes above the Add to Cart button when you order. We will email you a quote for the extras after your order, and nothing extra is charged at checkout.

For hanging fixings, or to talk it through first, get in touch.

No, we don’t offer restoration services.

Made-to-measure frames take between 1 and 4 weeks to make, depending on the style of frame.

If you are working to a deadline, get in touch before you order and we will let you know what is possible.

Gold leafing and other colour finishes are available on our handmade frames on request. Contact us with the frame and size you have in mind and we will send you a quote.

Made-to-measure frames are made to order and unique to you, so we can’t accept returns or offer refunds on them unless they arrive damaged or faulty.

If yours arrives damaged, contact us as soon as possible, with photos if you can, and we will put it right. This doesn’t affect your statutory rights.

Items in stock are usually delivered within 3 to 5 working days. Made-to-measure frames are dispatched once they have been made.

If you need something sooner, get in touch and we will do our best to help.

UK delivery starts at £10. The exact cost depends on the size and fragility of the piece and is shown at checkout.

Larger frames and furniture travel by one-man courier at £65 to the UK mainland. A surcharge may apply for Scotland, Wales, Devon and Cornwall; if so, we will contact you before dispatch.

In the UK we send parcels with DPD or UPS, and use a trusted van courier for larger items such as big frames and furniture.

Yes, we ship to the EU, the United States and Canada. If you would like a delivery quote before you order, get in touch.

We don’t have a showroom, but for a limited time you can find us at our pop-up shop at The Olde Watermill in Barton-le-Clay, open six days a week (closed Tuesdays). Much of what is in the shop is only available there.

If you would like to see a particular piece from the website, get in touch and we will be happy to help.

Yes. Through our sourcing service we track down antique furniture, frames and one-off pieces to order. Tell us what you are looking for and we will take it from there.

Yes. Style & Source gift cards start at £10 and are sent by email, either to you or straight to the recipient with a personal message. They can be spent on anything in our online shop.